Transaction data that appears in NEFCUOnline is refreshed each time NEFCUOnline is loaded. Consequently, there is no account data storage outside NEFCU with NEFCUOnline.
Turbo Tax and FinanceWorks data is stored within Digital Insight systems. Digital Insight systems are secured with encryption, perimeter and internal firewalls, screening and filtering routers, intrusion detection, strict authentication, virus protection, and application security. Digital Insight network architecture is structured so servers that store member information are not directly connected to the Internet.
Additionally, Digital Insight employs policies and procedures to ensure the highest level of security throughout their organization including physical controls such as retina eye scan authentication for access to their data centers, administrative controls such as clear personnel policies and background checks, and a team of security specialists who provide 24/7 support. In addition, Ernst & Young performs an SSAE 16 Audit (the latest AICPA standard) of Digital Insight's service controls, and measures their effectiveness. This assessment includes physical facilities as well as Internet operations.
As always, some Credit Union employees have access to member financial data by virtue of their role at the Credit Union. However, that access is governed by internal policies and by several layers of security safeguards. In addition, NEFCU security is examined annually by external auditors and by the National Credit Union Administration (NCUA).